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Skinakin Terms and Conditions

Please find below our Terms & Conditions....

We ask that you read these terms carefully. By using this website you are acknowledging and agreeing to the following; Changes to these terms : These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders. We recommend that you keep a copy of these terms for your records. Privacy Policy : Customer privacy is important and we will commit to using any information we collect about you in accordance with the current EU Directive 95/46/EC . We will only use your information to process your order. If accepted by yourself, we may contact you in the future, using your contact details that you have provided to us. We will never share your details with third parties. Ordering : When you place an order with us, you are making an offer to buy goods. Providing that the item(s) are available at this time we will then send you an e-mail to confirm that we have received your order and that a contract has been made between us. In the unlikely event that the goods are no longer available or that we have made a pricing mistake, you will be advised and we may offer you substitute products without obligation. Price Changes : We reserve the right change our prices without prior notification but we will not change the price of already ordered goods. Delivery : Your order should be dispatched from France within 5 working days by the French postal system, La Poste or by other courier services if prior arrangements have been made. Delivery time should be within seven to ten days to mainland UK (Channel & Other isles may take longer) and three days for mainland France. If no goods have been received after 3 weeks of dispatch an investigation may take place in order to fulfil cancellation. Reproduction of Site Content : Any information or images on this site are the property of Zara Campelli, trading as Skinakin and may not be reproduced in whole or part without prior written permission before hand. Information : You should not rely on the given information as a substitute for, nor does it replace, professional medical advice, diagnosis or treatment. Cancellation & Returns : You may cancel* your order at any time before it has been taken to the post office and up to 10 days after the day of delivery but you must contact us to make all the necessary arrangements to cancel, we would require a brief written or verbal reason for cancellation. *The goods must be returned to us in an unopened and unused condition and packed accordingly to prevent damage in transit. All returns will be at the customers expense unless otherwise arranged. Proof of postage is required unless otherwise arranged. Once returned goods have been received by us in an unopened and unused condition we will issue a full refund or credit note as preferred by you within 30 days. Agreeing to this cancellation policy does not affect your statutory rights. Faulty goods : If you have problems with the goods ordered, please contact us. We will deal with the matter in accordance with your legal rights. Payment through PayPal online secure payments: Please read PayPal terms & conditions and privacy policy before confirmation of payment. If you need to contact us, please e-mail us at skinakin@orange.fr .This website is owned and operated by Zara Campelli, Moustoirialan, Ploerdut 56160. France. 0297 28 25 49 All skinakin products are made in accordance with the current EU legislations